• Full-time role – Monday to Friday
• Competitive salary + Bonus Scheme + Benefits
• Genuine career development opportunity

Help build digital capability across a national organisation.

Do you enjoy helping others build confidence with technology and supporting teams to adopt new systems and work more efficiently?

We are seeking a skilled and motivated IT Trainer to help employees get the most from our business systems and tools.

If you enjoy helping people learn, supporting change, and improving the way teams use technology, this could be the opportunity for you.

About the Role

As the IT Trainer, you will build capability across SAP, Microsoft 365, and other business systems by designing and delivering practical training programs, developing user resources, and providing coaching to employees across the organisation.

You will also support SAP system enhancements, upgrades, and rollouts, translating business processes into practical training that drives system adoption. Experience as an SAP super user or supporting system rollouts will be highly regarded.

Working closely with development teams and business stakeholders, you will ensure system updates and processes are accurately reflected in training materials while supporting broader system upgrades and digital initiatives.

Key Responsibilities:

• Deliver training programs, workshops, and e-learning modules (with a focus on SAP and Microsoft 365)
• Tailor content to suit different user groups including end-users, super users, and management teams
• Provide group sessions and one-on-one coaching
• Develop user guides, quick reference materials, and online resources
• Maintain an up-to-date library of training documentation aligned with business processes
• Conduct training needs analysis and implement structured training plans
• Support system rollouts, upgrades, and testing of system enhancements
• Monitor training effectiveness and recommend improvements
• Act as a change champion to encourage system adoption

What We’re Looking For:

Essential

• Proven experience delivering IT training in SAP and Microsoft 365 environments
• Strong understanding of SAP business processes and Microsoft collaboration tool
• Ability to translate technical concepts into practical, easy-to-understand learning
• Excellent presentation, facilitation, and communication skills
• Strong interpersonal skills and ability to engage diverse audience
• Experience developing digital learning content (e-learning, guides, videos)
• Strong organisational skills and ability to manage competing priorities

Desirable

• SAP certification or experience as a SAP super user/trainer
• Familiarity with Learning Management Systems (LMS)
• Exposure to project or change management
• Relevant tertiary qualification

Applicants must be prepared to undertake and pass a pre-employment medical, including drug and alcohol testing.

As part of our diversity and inclusion journey, Capral aims to increase the representation of women across our businesses. We strongly encourage female applicants to apply.

Employment at Capral

Our strong values-based culture is a key part of looking after our people. Capral's five core values of Safety First, Customer Success, Play Fair, Better Every Day and Own it form the basis of all aspects of our operations.

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No recruitment agencies, please.