Internal Sales & Customer Service Coordinator
Help establish a new Queensland branch with ComsupplyUse your window and door hardware knowledge to support customers and projects.Enjoy variety across internal sales, quoting and customer service.Bring your hardware…
Help establish a new Queensland branch with Comsupply
Use your window and door hardware knowledge to support customers and projects.
Enjoy variety across internal sales, quoting and customer service.
Bring your hardware expertise. Help build something new.
Join Comsupply’s new Archerfield branch and help establish its Queensland presence. Working closely with the Queensland Branch Manager, you will build customer relationships, provide practical hardware solutions and contribute to branch operations from the beginning.
Based in Perth, Comsupply has supplied architectural components and hardware to the building, glazing and security industries since 1981. Powered by Capral Aluminium, Comsupply combines its specialist hardware knowledge and personal service with the resources and support of the wider Capral group. This new branch brings that expertise to Queensland.
If you enjoy helping customers, preparing accurate quotations and keeping orders moving, this role offers variety across internal sales, estimating and customer service.
What’s on offer
- The opportunity to help shape a new branch’s processes and customer experience.
- The backing of Capral Aluminium and Comsupply’s established specialist knowledge.
- Varied commercial and residential projects that draw on your technical expertise.
- Direct involvement with customers, from the first enquiry through to order coordination.
About the role
Working closely with the Queensland Branch Manager, you will prepare accurate quotations, guide product selection and help turn enquiries into orders.
Your responsibilities will include:
- Prepare and coordinate hardware quotations, including take-offs where experience allows.
- Advising on product compatibility, finishes and suitable alternatives.
- Confirming supplier pricing, availability and lead times.
- Following up quotations and building ongoing customer relationships.
- Supporting fabricators, glaziers, builders, installers and trade customers by phone, email and at the counter.
- Coordinating orders with suppliers and warehouse colleagues.
- Helping establish practical processes as the branch grows.
What you’ll bring
- Confidence interpreting drawings, specifications and hardware schedules.
- Accuracy when checking quantities, product details and pricing.
- Clear communication and a practical approach to solving customer enquiries.
- A proactive approach to following up quotes and securing orders.
- Confidence using Excel and quoting or sales systems.
- Commercial and residential hardware estimating experience will be highly regarded but is not essential.
Desirable, but not essential:
- Window and door hardware product knowledge and experience.
- Familiarity with brands such as Lockwood, Whitco, Yale, Austral or Allegion.
Please note: the successful applicant must undertake and pass a pre-employment medical assessment, including drug and alcohol testing.
Why join Comsupply?
You'll enjoy varied commercial and residential work, direct customer contact and the opportunity to apply your expertise within an established specialist business.
Our five core values guide how we work: Safety First, Customer Success, Play Fair, Better Every Day and Own It.
How to apply
Ready to bring your specialist knowledge to Comsupply’s new Queensland branch? We would like to hear from you.
Please submit your résumé and a brief cover letter outlining your window and door hardware experience and any quoting or estimating work you have undertaken.
Apply now and help build Comsupply’s Queensland presence.
